Order and Payment

Can I pay in instalments / monthly rates?

How to pay in monthly instalments via Klarna.

Jessica Marin
Updated 6 days ago by Jessica Marin

Can I use several gift cards in one order?

About our gift card policy.

Anne-Lise
Updated 6 days ago by Anne-Lise

I changed my mind. How can I cancel my order?

About cancelling your order.

Anne-Lise
Updated 6 days ago by Anne-Lise

Can I change my shipping address after I ordered?

About errors in your shipping information

Anne-Lise
Updated 6 days ago by Anne-Lise

Can I order in another language?

See which languages you can order in.

Anne-Lise
Updated 6 days ago by Anne-Lise

Can I pay with Klarna?

Which countries and currencies can pay with Klarna.

Anne-Lise
Updated 6 days ago by Anne-Lise

I want to order for my company. Can I get a VAT exemption?

VAT exemption and reverse charge for EU-companies.

Anne-Lise
Updated 6 days ago by Anne-Lise

I made a mistake, can I change my order?

How to edit your order once it has been placed.

Anne-Lise
Updated 6 days ago by Anne-Lise

Can I order in my local currency?

The different currencies you can currently choose from

Anne-Lise
Updated 6 days ago by Anne-Lise

Where can I buy Ophena products?

Why we only sell on our website.

Anne-Lise
Updated 6 days ago by Anne-Lise

I ordered, but haven't received an order confirmation via email.

Where to find your order confirmation.

Anne-Lise
Updated 6 days ago by Anne-Lise

Contact