Order and Payment
Can I pay in instalments / monthly rates?
How to pay in monthly instalments via Klarna.
Can I use several gift cards in one order?
About our gift card policy.
I changed my mind. How can I cancel my order?
About cancelling your order.
Can I change my shipping address after I ordered?
About errors in your shipping information
Can I order in another language?
See which languages you can order in.
Can I pay with Klarna?
Which countries and currencies can pay with Klarna.
I want to order for my company. Can I get a VAT exemption?
VAT exemption and reverse charge for EU-companies.
I made a mistake, can I change my order?
How to edit your order once it has been placed.
Can I order in my local currency?
The different currencies you can currently choose from.
Where can I buy Ophena products?
Why we only sell on our website.
I ordered, but haven't received an order confirmation via email.
Where to find your order confirmation.