Does engraving affect my 60-day money back guarantee?

Jessica Marin Updated by Jessica Marin

No, engraving does not affect your 60-day money-back guarantee. But there is a limitation:

You can still make use of our money-back guarantee, even if you choose to personalise the product and it has been engraved by us. However, the cost of the actual engraving service cannot be refunded.

Example: If you purchase a pair of Ophena S in silver and add your own engraving, you would pay:

  • 329€ (price of the stirrups) + 39€ (price of the engraving) = 368€

If you decided to return the stirrups within our 60-day money-back guarantee, we would refund only the cost of the stirrups. That means:

  • We would refund: 329€ (price of the stirrups)

How did we do?

How do I add engraving to the product?