Will I need to pay customs, import duty or other taxes on my ordered products?

Jessica Marin Updated by Jessica Marin

If you order from our site for delivery to any other country outside the EU, including Norway, your order may be subject to import duties when your delivery reaches the destination. Ophena has no control over these charges and cannot predict their amount.

We pay these costs for the following countries:

  • All EU countries*
  • United Kingdom
  • Switzerland
  • Australia
  • Canada
  • United States of America: We offer DDP (Delivered Duty Paid) shipping exclusively to the 50 states of the United States. For all other U.S. territories, we provide DAP (Delivered at Place) shipping. This means that for U.S. territories, any applicable duties, taxes, or additional fees are the responsibility of the recipient upon delivery.

For other countries you will be responsible for payment of any such import duties, taxes and admin fees incurred, therefore we recommend that you contact your local customs office for further information before placing your order.

You can find details in our shipping policy.

*If you are looking to place an order to a OCTs or ORs please keep in mind different rules apply. Please contact us if you have any doubts.

Calculate Import Duty and Taxes

We recommend this tool to calculate import taxes, but please note that we are not affiliated with this calculator and cannot take responsibility for its accuracy: https://www.simplyduty.com/import-calculator/

Information to fill in:

  • Importing from: Sweden
  • Importing to: [The country you wish to import to, if required select the state too]
  • HS Code: For stirrups (Ophena S, Ophena S Pro, Ophena A, magnetic insoles): 4201.00.00.00
  • Product Value: The product price (see our shop).

See example for import of Ophena S Silver to Brazil below.

How did we do?

I have still not received my package. When will it arrive?

Do my shipping and billing address need to be the same?

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