Delivery and customs

I have still not received my package. When will it arrive?

You have placed an order and wonder where your package is? Read this.

Simon Geldner
Updated 1 year ago by Simon Geldner

Will I need to pay customs, import duty or other taxes on my ordered products?

On customs duties, import fees, and which countries are exempt.

Jessica Marin
Updated 3 weeks ago by Jessica Marin

Do my shipping and billing address need to be the same?

On addresses for billing and shipping.

Anne-Lise
Updated 1 year ago by Anne-Lise

Which shipping services do you use?

Our shipping partners.

Anne-Lise
Updated 10 months ago by Anne-Lise

Special Customs Requirements

Customs Requirements for Turkey, South Korea and Russia.

Anne-Lise
Updated 1 year ago by Anne-Lise

How long does the delivery take?

About shipping and delivery times.

Anne-Lise
Updated 7 months ago by Anne-Lise

How much does shipping cost?

Shipping costs for different countries.

Simon Geldner
Updated 10 months ago by Simon Geldner

From where do you ship orders?

Our location for order fulfilment.

Nicholas Hirschmann
Updated 10 months ago by Nicholas Hirschmann

Which countries do you deliver to?

Check for your country.

Anne-Lise
Updated 1 year ago by Anne-Lise

How will I know my order has been dispatched?

Following your order status.

Anne-Lise
Updated 1 year ago by Anne-Lise

BREXIT: Do UK customers have to pay import taxes?

Relax when ordering to the UK, we take care of it all. Click for more details.

Nicholas Hirschmann
Updated 3 months ago by Nicholas Hirschmann

Norway: How much are the customs charges when ordering to Norway?

Customs duties when ordering to Norway.

Nicholas Hirschmann
Updated 1 year ago by Nicholas Hirschmann

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