Delivery and customs

I have still not received my package. When will it arrive?

You have placed an order and wonder where your package is? Read this.

Simon Geldner
Updated 1 month ago by Simon Geldner

Will I need to pay customs duty on my ordered products?

On customs duties, import fees, and which countries are exempt.

Anne-Lise
Updated 1 month ago by Anne-Lise

Do my shipping and billing address need to be the same?

On addresses for billing and shipping.

Anne-Lise
Updated 1 month ago by Anne-Lise

Which shipping services do you use?

Our shipping partners.

Anne-Lise
Updated 1 month ago by Anne-Lise

Special Customs Requirements

Customs Requirements for Turkey, South Korea and Russia.

Anne-Lise
Updated 1 month ago by Anne-Lise

How long does the delivery take?

About shipping and delivery times.

Anne-Lise
Updated 1 month ago by Anne-Lise

How much does shipping cost?

Shipping costs for different countries.

Nicholas Hirschmann
Updated 1 month ago by Nicholas Hirschmann

From where do you ship orders?

Our location for order fulfilment.

Nicholas Hirschmann
Updated 1 month ago by Nicholas Hirschmann

Which countries do you deliver to?

Check for your country.

Anne-Lise
Updated 1 month ago by Anne-Lise

How will I know my order has been dispatched?

Following your order status.

Anne-Lise
Updated 1 month ago by Anne-Lise

BREXIT: Do UK customers have to pay import taxes?

Relax when ordering to the UK, we take care of it all. Click for more details.

Nicholas Hirschmann
Updated 1 month ago by Nicholas Hirschmann

Norway: How much are the customs charges when ordering to Norway?

Customs duties when ordering to Norway.

Nicholas Hirschmann
Updated 1 month ago by Nicholas Hirschmann

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